Welcome to Plannie
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Plannie is your family's shared hub: one place for the calendar, shopping lists, habits and chores, rewards, and the week's meals. It is designed tablet-first — many families keep it open on a mounted iPad in the kitchen — and works just as well on phones and in the browser.
The tabs
- Calendar — the family week at a glance, color-coded per person.
- Lists — shopping lists, to-dos, packing lists, and anything else.
- Habits — recurring routines and chores for each family member.
- Rewards — tickets earned from habits, redeemable for treats you define.
- Meals — the weekly meal planner and your recipe collection.
- Settings — family members, calendars, reminders, and your subscription.
The sparkle button in the corner opens Plannie Assistant, an AI helper that can add events, tasks, list items, and meals for you — just ask in plain language.
What's new in Plannie
The bell at the top right of the screen keeps you posted on what's new in Plannie. A small red dot on the bell means something has shipped since you last looked — tap it to see the latest updates, each with a short summary and a Read more link to the full story. Opening the list clears the dot until the next update arrives. On a phone there is no bell in the header — tap More in the bottom bar and pick What's new instead: the same list, with the same red dot when something is waiting.
Free, Premium, and your trial
Every new household starts with a free trial of Plannie Premium, so everything is unlocked from day one. The Calendar and Lists stay free forever; Habits, Rewards, Meals, Plannie Assistant, Magic Import, and the Family Inbox are part of Plannie Premium. You can see plans and manage billing under Settings → Subscription & Billing. If you subscribed in the browser, you can switch plans right there: tap the plan you want and confirm. Moving up to a bigger plan — or between the weekly and annual options — applies straight away, with the difference for the rest of your period prorated and charged that day; moving down to a smaller plan takes effect at the end of the period you've already paid for, and nothing changes until then. During your free trial nothing has been bought yet, so Settings → Subscription & Billing keeps Plannie Free marked as your current plan, with a “Trial ends” line and the date; picking Plannie Premium or Premium + MCP there is a normal purchase rather than a plan switch, so it takes you to checkout, the discount-code field stays available until you subscribe, and Manage billing and Cancel subscription appear only once there is a subscription behind them. Plannie doesn't sell subscriptions inside the phone and tablet apps, so start a plan at plannie.io in the browser, and it applies to your household on every device. If you subscribe in the browser, the checkout page has an Add promotion code field, so you can apply a promo code at checkout. When your plan starts with free time before the first payment, the checkout page spells that out before you enter any card details — how long the free period runs, $0.00 due today, and the date of your first payment — and that is the date you'll actually be billed on. Once your payment goes through, you'll land back in the app on your calendar, with a confirmation that your subscription has started, and your new plan is shown under Settings → Subscription & Billing.
Sign up in the browser during August and the plan step applies a launch deal for you: on the annual option, both Plannie Premium and Premium + MCP are shown at half price, with the regular price struck through — kept for as long as you stay with us rather than only for the first year. There is nothing extra to pick and the deal only appears during onboarding; choosing either plan asks you to confirm before the checkout page opens, and that confirmation notes you won't be charged until 30 August. If you do buy a plan while setting up in the browser, Plannie then shows you what's unlocked and the date your plan begins; we send a reminder a week before that, and you can cancel any time until then.
If you cancel
Cancelling doesn't cut your plan short — Plannie Premium stays on until the end of the period you've already paid for, and your household moves to Plannie Free only then. Until that day, Settings → Subscription & Billing says so plainly: your current plan carries a Won't renew tag, the plan row shows “Won't renew — ends” with the date, and the Renewal line reads “Plan ends” with that date followed by “won't renew”, instead of “Renews on” with the next billing date. If you cancelled from the App Store or Google Play rather than in Plannie, switch back to the app and it catches up within a few seconds — you don't need to restart it.
Refunds
Cancelling stops the next renewal — it isn't the same as asking for money back on a payment that has already gone through. Subscriptions bought in the browser are sold and billed by our merchant of record, Paddle, so refunds for those go through them: reply to your Paddle receipt email, use Paddle's buyer support at paddle.net, or write to us and we'll take it from there. Purchases made through the App Store or Google Play are refunded by Apple and Google under their own policies. Our Refund Policy has the full details, including your statutory right of withdrawal in the EU/EEA.
In the apps: everything is unlocked while we launch
Open Plannie in the iPhone, iPad, or Android app and your household gets every feature free while we launch — Habits, Rewards, Meals, Plannie Assistant, Magic Import, and the Family Inbox are all open, with none of the free-plan limits. There's no plan to choose and nothing to buy in the app: no card is on file, nothing renews, and Settings → Subscription & Billing simply shows your current plan with a note saying so.
That free full access ends at the end of 30 August, and your household moves to Plannie Free automatically. The Calendar, Lists, and reminders keep working exactly as before; the features listed above become part of Plannie Premium again. A one-time note in the app explains the change when it happens, and you are never charged without saying yes.
Buying Plannie Premium inside the app isn't open yet. Until it is, the Plannie Premium row in Settings → Subscription & Billing offers Notify me — leave your email and we'll tell you as soon as you can upgrade from the app. You can also subscribe at plannie.io at any time, and it applies on every device.
If the connection drops
Plannie keeps every device in step through the cloud, so saving a change needs an internet connection. If the Wi-Fi drops while you're checking off a habit, redeeming a reward, or saving an event, Plannie says so — “You're offline — we couldn't save that. Reconnect and try again.” — and leaves what you had typed on screen, so reconnecting and saving again is all it takes. Signing in needs a connection too, and Plannie will tell you if it can't reach the server.
Whenever Plannie can't reach the server at all — no signal, no Wi-Fi, or a hiccup on our side — a “No network connection found, reconnecting…” note appears in the middle of the screen and stays until the connection is back. It doesn't block anything: you can keep reading and scrolling what's already loaded while Plannie retries in the background, and once it reconnects the app refreshes itself. Losing the connection never signs you out — you stay signed in and pick up where you were.