Plannie — Service providers & sub-processors
Plannie — Service providers & sub-processors
Last updated: [DATE]
Plannie (Plannie) is the data controller for your personal data. To run Plannie we use a small set of carefully chosen service providers (sub-processors) that process data on our behalf, and — only when you choose to connect them — a few services that you link to your household yourself. This page lists them all.
Rows marked † only apply if you connect that service; nothing flows to them otherwise.
| Provider | What it does | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Hosting, database, file/photo storage | All service data | EU (Ireland, eu-west-1) | Processed in the EU |
| Cloudflare | DNS and traffic routing | Connection metadata (IP addresses) | Global network | EU–U.S. Data Privacy Framework / SCCs |
| Resend | Sending service email; receiving Family Inbox email | Email addresses, email content | USA | EU–U.S. Data Privacy Framework / SCCs |
| Anthropic | AI features (Sidekick, Magic Import, inbox extraction) | Content you submit to AI features | USA | EU–U.S. Data Privacy Framework / SCCs; not used for model training |
| PostHog ⚠ | Product analytics | Usage events, household identifier, platform | EU cloud | Processed in the EU |
| Sentry ⚠ | Error and crash monitoring | Diagnostic data, device info | EU region | Processed in the EU |
| RevenueCat ⚠ | Subscription and entitlement management | Purchase/subscription status, app user ID | USA | EU–U.S. Data Privacy Framework / SCCs |
| Stripe | Payment processing for web billing (via RevenueCat) | Payment details you enter at checkout | USA/EU | EU–U.S. Data Privacy Framework / SCCs |
| Expo | Push notification delivery | Push tokens, notification content | USA | SCCs |
| Google † | Google Calendar two-way sync; Google Photos picker; Google sign-in | Calendar events; photos you pick; sign-in identifier | Global (USA) | EU–U.S. Data Privacy Framework |
| Microsoft †⚠ | Outlook / Microsoft 365 calendar (read-only) | Calendar events | Global (USA) | EU–U.S. Data Privacy Framework |
| Amazon (Alexa) †⚠ | Alexa voice skill | Voice-command content, linked-account token | USA | EU–U.S. Data Privacy Framework / SCCs |
| Open-Meteo / MET Norway | Weather for your dashboard | Coarse (city-level) coordinates only — no account data | EU/EEA | Processed in the EU/EEA; no personal identifiers sent |
| Quackback (self-hosted) | Feedback and public roadmap (feedback.plannie.io) | Feedback you submit, email if you sign in | EU (our own AWS infrastructure) | First-party: runs on Plannie's own servers, not a third party |
Changes to this list. We update this page before adding a new provider. For changes that materially affect your data we will also tell you in the app or by email, so you can object or delete your account before the change takes effect.