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Help & FAQ

How can we help?

Everything you need to know about getting started, syncing and the Plannie Assistant.

How do I get started?+

Open Plannie in any browser, create your household, and add each family member with their own colour. Setup takes about five minutes — Plannie walks you through it. iPhone & Android apps are coming soon; your plan will carry straight over.

What devices does Plannie run on?+

Any device with a browser — ideal on an iPad or Android tablet mounted in the kitchen, and just as at home on laptops and phones. Wall-display (kiosk) mode keeps the screen on and locks it to the household PIN. Native apps for iPhone and Android are on the way.

Which calendars can I sync?+

Google Calendar and Outlook sync two-way, so changes flow both directions. You can also forward any invite, PDF or photo to your family's own email address and Plannie files it under the right person.

What can the Plannie Assistant do?+

It plans and re-plans events, resolves clashes, turns recipe links into planned dinners, builds the grocery list, sets reminders and answers questions like "is everyone free Saturday?" — by chat, by voice through Alexa and Siri, or by email through the family inbox. Tinkerers can wire their own agents in over MCP or the open API.

How do health check-ins work?+

You choose the questions — mood, sleep, energy, anything that matters to your family — and who gets asked, morning or evening. Answers build into gentle trends over time, private to your household.

Is my family's data private?+

Yes. We never sell your data, and you decide exactly what the Assistant can access. You can revoke any connected calendar or device at any time.

Still need a hand?

Our team is small and we read every message. We usually reply within a day.

Send us a message